CUSTOMER identity & access management

Frictionless and secure access to people outside of your organization

Customer Identity

Create frictionless, secure and privacy-protected access for your customers

B2B Identity

Connect and protect your business-to-business ecosystem

Gig Workers Identity

Enable simple, secure access for your gig workers, contractors, seasonal staff and guest users

Customer Identity

Bring your customers online

Enable scalable, secure digital customer engagements.

Provide a frictionless user experience

Delight your customers with intuitive omnichannel user experiences.

Comply with regulations

Ensure your organization meets the requirements of local, national and European legislation.

Allow users to manage their personal data

Enable user consent and preference management.

Protect against account takeover

Mitigate fraud with secure customer logins.

Know your customer (KYC)

Proof and validate the identities of your customers online.

Integrate identity wallets

Leverage validated identity data from bank, industry-specific and governmental identity wallets.

Modernise IT infrastructure

Move to the cloud and embrace SaaS technologies while your shop remains open.

Stop doing it yourself

Migrate from homegrown to an off-the-shelf solution and rely on the expertise of a security vendor for your critical infrastructure.

Go passwordless

Eliminate passwords to create a more secure and effortless log-in experience.

Build scalable apps

Focus on building business functionality while we take care of end-to-end mobile security.

Allow brokers to manage your customers

Empower distribution channels via delegated administration.

Featured Capabilities

Single Sign-On (SSO)

With Single Sign-On, you offer your customers fast, secure and seamless access to your online services with just a single login of their choice.

Multi-factor authentication

Add additional security layers such as biometrics, face recognition, one-time password or mobile login to protect against account takeover.

User management

Choose among rich capabilities in profile management, password management and registration to manage your users at scale.

Identity proofing

Set your required Identity Assurance Level (IAL) and choose from commercial and governmental bring-your-own-identity (BYOI) providers or document-centric-identity proofing services.

Mobile identity

Use our authenticator app or end-to-end mobile security platform (SDK) to create customer apps with bank-grade security.

Consent management

Embed consent in the user journey and allow consumers to view, edit, download and delete their personal and consent data. Enable DPO’s to govern the data and privacy protection processes in real time.


Meet Our Team

We have built a team of professionals with over 22 years of experience in consulting and software development.

The secret of our success lies not only in the unique technological background but also in a quality and diverse team. Our experts have the expertise and extensive know-how across many disciplines. They share and discuss their many years of experience with the implementation of countless projects. We try to look without professional stereotypes on things from different angles of view and wider perspective.

e-FRACTAL is a place where exciting ideas give birth to great ideas and grow into successful projects.

And not just projects! We have helped grow many of our colleagues who are also currently working for Google and Facebook in Silicon Valley.

Our Partners

Contact Us


    e-FRACTAL, s.r.o.
    Květná 2080/10
    130 00 Praha 3


    +420 222 523 000 (tel.)

    Company’s identification

    Identification number: 26428091
    Tax identification number: CZ26428091
    Bank account 1552552/5500 (Raiffeisen Bank)

    Managing Director: Ing. Jiří Berger

    The company is registered in the Commercial Register (section C, insertion 81499) which is administered by the Municipal Court in Prague.